Valley Management P/L Privacy Policy

We want you to deal with Thredbo Apartments in full confidence that your personal information will be held securely and only be dealt with by us

Valley Management P/L understands the importance you attach to information that identifies you (your ‘personal information’) and wants to help you protect it. We want you to be able to deal with us in full confidence that your personal information will only be dealt with by us in the ways we have described to you and that it will be held securely.

This Privacy Statement tells you how we collect information when you visit this site, what we do with that information and how you can gain access to personal information held by us.

This policy was last modified on 2 December 2013

Web Site Privacy Policy

This Privacy Statement is made on behalf of Valley Management P/L and all references to ‘we’, ‘us’ or ‘our’ in this statement are references to Valley Management P/L.

Collection of Information through the Web site

Valley Management P/L collects information about you each time you come to any part of the Valley Management P/L web site. We also collect information regarding the last site you visited before coming to the Valley Management P/L web site. This information is collected for statistical analysis to continually improve the Valley Management P/L services and web site and no attempt is made by Valley Management P/L to identify the user. This information is also used to remarket to website visitors through the Google AdWords Display Network.

What information we collect about you and what we do with it

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)
  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
  • To advertise our services and products to you through the Google AdWords Display network, using remarketing.

 

The email address you provide may be used to send you information and updates pertaining to your enquiry, in addition to receiving occasional news, updates or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

When you send a message to Valley Management P/L

If you submit information to us either using an electronic form or application or by sending an email we collect that information and use it for the purposes that you have provided it. For example, if you send us an email requesting information on one of the Valley Management P/L services, we will use the information to respond to your enquiry. Your details will not be used to add to a general mailing list, without your prior consent.

What is a Cookie and what are they used for?

A cookie is a text file placed into the memory of your computer by our computers. A copy of this text file can be retrieved by our computer. Cookies are used for a number of purposes. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We also use cookies to serve ads to past website visitors, based on their past visits to our site. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.  Website visitors can opt out of Google’s use of cookies by visiting Google’s Ads Settings.

 

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Access to Your Personal Information

You may request details of the personal information that Valley Management P/L holds about you, by writing or contacting Valley Management P/L at any time. Valley Management P/L will not deny you access to any personal information following a request for access without providing you with a reason for such a denial. We rely on the accuracy of the information you provide to us. If you think that we hold information about you that is incorrect in any way, or out of date, or you simply want to notify us of something new, please send us an email at bookings@lantern.com.auindicating that your information is incorrect.

Updating your Personal Information

If you are aware that any of your personal information is inaccurate, incomplete or out-of-date following a request for access, or because your circumstances have changed, please inform Valley Management P/L so that we can update your records. Valley Management P/L will not refuse to make a correction without providing you with a reason for the refusal. If Valley Management P/L refuses to make a correction, reasonable steps will be taken to place with the disputed information a statement from you claiming that the disputed information in your opinion is not accurate.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our website privacy policy.

Changes to our Privacy Statement

This information relates to our current privacy standards. We may vary our privacy standards from time to time. We will notify you of these changes by publishing them on this web site – we will not separately notify you of these changes.

Feedback

If you have any comments or suggestions regarding our web site or this privacy statement please contact us here.

Enquiries

If you have any privacy or security concerns, please contact us here

 

Company Details

Valley Management P/L
PO Box 113
Thredbo NSW 2625
Australia

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